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Terms & Conditions

Welcome to Please carefully read and understand the following terms and conditions before using this website.

By browsing, subscribing, or utilizing any of our services, you acknowledge that you have read, comprehended, and agreed to abide by the regulations outlined in the terms and conditions below. You also consent to the collection, utilization, and disclosure of your personal information as described in our Privacy Policy. If you do not wish to agree to these Terms and Conditions, you must refrain from using our services.

This website is owned and operated by M/s NIDHI RETAIL SOLUTIONS, registered under the Indian Companies Act, with the following details:

Legal Name: NIDHI Retail Solutions

Registration No. 09CKXPS4276G1Z5

Address: 2, Ganga Enclave 1, P-Pocket, Ganga Nagar, Meerut, U.P-250001 (India)

All orders and purchases made through this website are subject to these Online Shopping Terms and Conditions. reserves the right to modify these Terms and Conditions at any time, and we recommend that you regularly review them to ensure you are always fully aware of our Terms and Conditions. Any alterations take effect immediately upon posting on the site, and your continued use of the site constitutes your agreement to all such Terms and Conditions. may rectify errors or inaccuracies and alter or update information on this website at any time without prior notice, including pricing and item availability.

Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we explicitly disclaim liability for any such inaccuracies or errors to the fullest extent permitted by law.

Unauthorized use of this website may result in a claim for damages and/or be considered a criminal offense.

All prices listed on this website are subject to confirmation. will notify you via email or any other suitable means if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. will exert commercially reasonable efforts to deliver items as swiftly as possible and within any indicated timeframes; nevertheless, will not be held accountable for delays in delivery beyond its control. In the event of product unavailability or delivery delays, will inform its customers within 10 business days.

Goods will be dispatched via courier, and once the order is confirmed and processed, please allow 7 - 9 business days for delivery.

Please note that we do not ship Nutrition (such as health products, Whey Protein, and Mass gainers) and Pharmaceutical products outside of India.

Delivery Information:

We offer both free and paid shipping worldwide. Shipping charges will be added to your order during checkout.

Please allow 1-2 working days for your order to be dispatched.

Once your package ships, you will receive an email with tracking information.

Orders placed before 1 PM GMT on a business day will be shipped the same day, pending card security checks, payment confirmation, and stock availability.

Orders placed after 1 PM will be shipped on the next business day. Orders received on Sundays or during holidays will be dispatched the following Monday or the next working day. During busy periods, such as holidays, there may be processing and shipping delays.

Please note that orders cannot be delivered to PO boxes or military addresses, and rural addresses may require additional delivery time.

Orders requiring engraving or customization will take additional time and will be shipped within 4-10 working days.

For international shipments, the customer's state/country may impose CUSTOM / IMPORT Duties on top of the item's price. These charges are beyond our control and are the responsibility of the buyer and cannot be reimbursed. Our delivery partners are authorized to collect these duties on behalf of the customer.

Cancellation requests are accepted only if the order has not been dispatched. Once the order is dispatched, it cannot be canceled. Shipping charges are automatically added to your order during checkout.

Privacy Policy:

We value your privacy. Our privacy policy is straightforward: any information you provide stays with us. We do not rent, sell, lend, or distribute your personal information to anyone for any reason. This includes your contact information and specific order details.

We limit access to data to those who require it. Within our organization, only a select number of employees with special access privileges can access your personal data. While we may occasionally compile general demographic information based on your order, this information is kept within our organization and does not contain personally identifiable data.

Information Collected:

To facilitate order placement on our site, we require basic information about you, including your First Name, Last Name, Address, City, Zip Code, State, Country, Phone Number, and Contact Email Address. Additionally, our systems gather certain details about your computer's internet connection, such as your IP address, when you visit our site. Your IP address does not personally identify you; it is used to deliver web pages upon request, customize our site based on your interests, calculate visitor statistics, and determine the geographic origins of our visitors. We do not permit unauthorized individuals or organizations, including other members, visitors, or anyone outside our organization, to use any information collected from you.

Information Modification:

You can update your personal details at any time by accessing the Edit Profile option on our site.

Information Sharing:

You may be wondering with whom we share your information. We do not rent, sell, trade, or disclose your information to anyone. In some instances, information must be shared with courier companies, credit card processing companies, vendors, etc., to facilitate order fulfillment. Aside from these normal business requirements, information may be shared with law enforcement for fraud detection and to safeguard our site, employees, management, users, members, and affiliated partners, as needed.

Information Usage:

The primary use of the information collected from you is for order-related communications, such as order confirmations and customer service inquiries. Your email may also be used to send you newsletters and updates. All other information collected is stored confidentially and will only be disclosed in compliance with legal requirements or in case of disputes.

Return & Refund Policy:'s return and exchange policy allows you to return or exchange items purchased on our site for any reason within the specified return/exchange period (please check the product details page for details). We only request that you do not use the product and maintain its original condition, tags, and packaging. You are welcome to try on the product, but please take care to preserve its condition. Returns can only be made via self-ship, meaning you are responsible for shipping the product using your own delivery service. We do not provide pickup services. Depending on the reason for the return, we may refund your return delivery charges. We offer a 7-day return policy from the date of delivery.

Refund Policy:

A full refund is issued if the order is canceled before dispatch. Once an order is dispatched, it cannot be canceled. For product returns, a full refund is processed once we receive the unused product.

Product Information:

Information about products on our website is based on materials provided by suppliers and product manufacturers. You understand and agree that we are not responsible for inaccuracies or errors resulting from incorrect information supplied to us or changes in product specifications by manufacturers or suppliers without notice to us. You agree to verify the information provided and assess product suitability before making a purchase.